Returns & Exchanges Policy

🛋️ FURNITURE & ACCESSORIES

Our goal is your complete satisfaction. Supernova Furniture & Sleep Galley's professional consultants will make certain your selections are right for you.

• Orders of in-stock merchandise can be canceled anytime up to 48 hours prior to delivery for a full refund.
• If an order is canceled after that time, store credit will be issued.
• Final Sale: Sales cannot be canceled, returned, or exchanged after merchandise has been delivered or picked up.

⭐ ALL CUSTOM ORDERS

Custom orders require a 50% non-refundable deposit and are ineligible for cancellation, return, or exchange.

🛏️ MATTRESSES (30-Day Guarantee)

Your sleep is important to us! We provide an incredible 30-day satisfaction guarantee, which starts the date the mattress is received and requires purchase of a Sleep package.

• If you are not completely satisfied during the 30 days, please visit the store and speak with our Management Staff for assistance with an exchange.
• Your replacement can be for equal or greater value. If you select a greater value, the price difference must be paid.
• This satisfaction guarantee is a one-time courtesy with a $150 handling fee.
• Exclusions: The guarantee does not cover adjustable bases, box spring/foundations, soiled, infested or damaged mattresses, floor samples/as-is/clearance/closeout bedding, or exchanges before the 30-day period.
• No refunds are available.

🏷️ AS-IS MERCHANDISE

"AS-IS," "clearance," "floor sample," "close-out," and "one-off" merchandise are final sale and cannot be canceled, returned, or exchanged. We cannot hold discontinued or clearance merchandise.

🧶 RUGS AND RUG PADS

Rugs and Rug Pads can be returned within 48 hours of receipt. Rug Pads must be in their original, unopened packaging. Note: delivery/pick up charges will apply.